Shipping policy

At Tksgift, we pride ourselves on delivering unique, heart-crafted gifts to our customers across the United States. Our goal is to ensure your shopping experience is as smooth as possible, from our Manhattan design studio to your doorstep.

1. Our Fulfillment Strategy

While our creative team is based in Manhattan, NY, we operate a global fulfillment network to ensure the fastest delivery. Your order is handled by our Manhattan office and shipped from the nearest facility within our network (USA, UK, or international hubs) that has your item in stock.

2. Shipping Times & Rates

All our products are made-to-order (Print-on-demand) to ensure quality and uniqueness.

Shipping Stage Timeframe
Order Processing (Production) 2 - 5 Business Days (Mon - Fri)
Standard Shipping (Transit) 4 - 8 Business Days (Mon - Fri)
Total Estimated Delivery 6 - 13 Business Days

  • Standard Shipping: $4.99

  • Expedited Shipping: $19.95 (2 - 5 Business Days transit)

  • Free Shipping: Available for all orders over $79.00.

3. Order Cutoff & Tracking

  • Order Cutoff Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).

  • Tracking: Once your order hits the road, we will email you a tracking number. Please allow 24-48 hours for the link to update.

4. Our 60-Day Happiness Guarantee

We take full responsibility for your order. If your item is lost or arrives damaged, we will send a replacement or issue a full refund immediately—no return required.

  • Note: Please ensure your shipping address is correct at checkout. Tksgift is not responsible for errors in addresses provided by the customer.

5. Contact Our Manhattan Team

If you have any questions, we are here to help:

  • Business Office: 1250 Broadway, 38th Floor, NY 10001, United States.

  • Phone: +1 (929) 642-0788

  • Email: support@tksgift.com

  • Business Hours: Mon - Fri | 9:00 AM - 5:00 PM (EST)